Frequently Asked Questions
Everything you need to know about your Erodus experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return or exchange an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. The item must be unworn, with all original tags attached, to qualify for a full refund or exchange.
How can I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for every garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Erodus, we prioritize ethical production. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes to minimize our environmental footprint.